On 25 November, ASSB conducted a user refreshment training session on Xprecia Coagulation Analyzer at Sultan Haji Ahmad Shah Hospital. This training is intentionally orchestrated as a way to cross-check users' understanding of the product alongside to inform them of any recent updates on the product. This training was delivered by ASSB Application Specialist, Mr.Afif and he was assisted by ASSB Engineer, Mr. Alif. This event was successful as pharmacist,Mr.Vincent, assigned medical lab technology and nurses were seen attending the session and in fact all of them excelled competency test. All in all, we are proud to claim that our support system is among the best in Malaysia's medical and laboratory equipment industry.